Privacy Policy

Introduction

This Privacy Policy describes how Vocabulary Systems, Inc. handles information about you we get from our website, and from our game. In this document, our company, Vocabulary Systems, Inc., is sometimes called “Vocab Systems,” “we,” or “us.” We may also own other companies, or be closely connected to other companies (subsidiaries and affiliates). They’re also covered by this Policy. “You” means you, the user of our website, and our game. The website is vocabvictor.com. The game is our App for Apple and Android devices, Vocab Victor. The game may also be available on other devices, and on the web.

Your privacy is important to us. This Policy explains what information we collect, what we do with it, and how we protect it.

What Do We Collect?

Browser information

When you access our website, we may collect and store information about your browser, your IP address, and what web pages you visit. The information sent back to us may indicate what kind of computer and operating system you have, and your preferred language. Your IP address may tell us your approximate location. Each time you click a page, that information is also recorded, along with the page you came from. All this information may be saved in log files (logs) on our servers. We may also use third-party services to help us track website usage. Those services may store similar information on their own servers.

This information is used to learn about who’s visiting our website, and to make it better. In most cases, to analyze this data, we combine it with that of many other users. If we suspect a problem with our website, we may look at individual log records in order to figure out what happened.

You can block or obscure some of the above information. Our website doesn’t need most of this information to work correctly.

Links to other websites

Our website may contain links to other websites. Those third-party websites are independent from us, and we don’t control what they show, or what they do. We’re not responsible for their content, or their own privacy practices. If you access a third-party website, you’re responsible for what happens. If you use a third-party website or program, and allow them to access your personal information, you do so at your own risk.

Device identification

We you play our game, we store some information on your device to identify it to our servers. This is necessary for the game to work. It allows us to track your progress as you play. We store the words you’ve seen, and how well you know each one, on our servers. Then we pick the best words for you, at the start of each game. This helps you learn faster, and keeps the game interesting.

We may also collect the make and model of your device (example: Apple iPhone 6), the version of your OS (example: iOS 11.1), and your device language. This information is used to learn about our users. In most cases, to analyze this data, we combine it with that of many other users.

Account information

When you Register in the game, we ask for your email address. We then send you a message to confirm your email. After you register, we also ask for your name, your gender, and your native language. This is optional, but helps us with our research.

If you register using Facebook, we ask you to confirm login to the service, and for access to the above information in your Facebook profile. In this case, we don’t send you a confirmation email.

If you Register on several devices, you can practice on all of them. The server will track your progress automatically, accross all devices. Each device will always show you the best words for you.

You can unregister from any device simply by deleting the game. This will completely remove your personal connection to that device, but your progress will be stored safely on our servers, linked to your email address or Facebook account. If you want to play on that device at a later date, you can install the game and register again.

Vocab Systems may, at its option, remove accounts that have not been accessed for a long time.

Device analytics

In addition to keeping track of which words you know, we track your activity while playing. We record how long you take to answer each question, and what your final score is. We may also collect some other, similar data. We may use a third-party service to do this. In most cases, to analyze this data, we combine it with that of many other users. We use this information to improve the game.

When you make a payment

When you make a payment, we may ask for your name, address, and credit or debit card number. We’ll provide this to our service provider to process your payment. In some cases, you may not have to provide this information directly to us when making a payment.

If you contact us

If you contact us directly, we’ll receive the contents of your message and any attachments you provide.

How We Use Your Information

To help you learn faster

We use the information we collect to select the best words for you. This helps you learn faster, and keeps the game interesting. In some versions of the App, you can see a list of the words you’re learning.

To improve the game and the website

We use some of the information we collect to find problems with the game, or the website, so we can fix them. We also use this information to improve the game, and the website, and to develop new games and websites.

To learn about our users

We analyze the information we collect to learn more about our users, and their behavior. We may combine information from many users into statistical summaries. These summaries don’t contain any personal information. We may use these summaries for internal functions, such as accounting and auditing. We may also disclose these summaries to others, for business purposes. For example, we may tell our business partners the number of users of our game, or the number of visitors to our website.

To communicate with you

We may send you emails, or push notifications to your mobile device, to verify your account. We may also send you instructions, reminders, or other important service-related notices.

We may also send you marketing messages. These may include newsletters, surveys, special offers, or other promotional material. Where required, we’ll obtain your permission before sending you these notices. You may opt out of these notices. You can do this by clicking a link in the marketing message. If you opt out of marketing communications, you’ll still receive important notices about your account.

To process payments

We may use your information process your payments, according to your instructions.

To comply with legal and other requirements, and to protect rights

We may use information in our possession to comply with the law, a subpoena, or a court order. We may use it to comply with important industry standards, or our own internal policies. We may also use it to protect against, identify and prevent fraud, or other unlawful activity. And we may use it to defend ourselves against claims and other liablities.

How We Share Your Information

No third-party marketing

We do not rent, sell, or share personal information about you with other people or nonaffiliated companies for marketing purposes.

Subsidiaries and affiliates

We may share your information with other companies we own, or are closely connected to (subsidiaries and affiliates).

Vendors and service providers

We may also share your information with companies we hire to help us (vendors and service providers). Examples include hosting companies, analytics companies, payment processors, and other types of companies. We require them to only use this information to do what we ask.

Courts or law enforcement agents

We may disclose information to courts or law enforcement agents, if we believe this is required by law, or to protect your, our, or others’ rights, property, or safety.

Another company that buys us

If we sell or transfer some or all of Vocabulary Systems, Inc. to another company, or if the company is reorganized or dissolved, our data will likely be transferred to another company. We’ll use reasonable efforts to get the new owner to treat your data the same as we did. You can also contact the new company to ask about your information.

Other companies, with permission

We may share your information with other companies if we have your permission to do so, in a separate agreement with you.

Transfer to the United States

We may transfer your information to the United States. Our business is located there, along with many of our vendors and service providers. If you’re located in the European Union, or another region whose laws are different, this may not provide the same level of protection. Any information we transfer will be protected by this Privacy Policy.

Security of Your Information

We use commercially reasonable safeguards to protect your personal information. We try to protected it against being accidentally or unlawfully destroyed, altered, accessed, disclosed, or used. We also take reasonable measures to verify your identity when you access your account. Nevertheless, no electronic storage or transmission method is 100% safe, and we can’t guarantee that your information won’t be damaged, lost or unlawfully disclosed.

If you believe that your account has been accessed by an unauthorized person, or is no longer secure for any reason, please notify us at support@vocabsystems.com.

Your Rights and Choices

You have certain rights and choices in connection with the information we collect about you.

You have the right to access and edit the information you gave us. You can do this in the App, on the Registration screen. Any changes you make here will affect all devices linked to your account.

You also have the right to delete your information. You can do this by deleting the App from all devices, and then emailing us at support@vocabsystems.com. After verifying your identity, we’ll mark your account for deletion from our database, usually within 30 days. After we delete your account, it may remain in our backups for a longer period, but it won’t be in the online database. Financial data, such as payment records, are stored separately, and kept for a longer period of time.

If you receive marketing emails from us, you may unsubscribe at any time by following the opt-out instructions in the message. Even after you opt-out, you’ll continue to receive important notices from us about your account. These are almost always in response to an action on your part, such as registering a new device.

You may turn off push notifications to your device, if any, from your device settings.

You may delete the App to remove any information stored on your device.

Children’s Policy

Our games are not intended for children under 13 years of age. We do not knowingly collect or solicit personal information from children under 13 years of age. If we discover that a child under 13 years old has provided us with personal information without proper parental consent, we will promptly delete that information. If you believe that a child under the age of 13 has provided us with personal information, please contact us immediately at support@vocabsystems.com.

Changes to This Policy

We may make small changes (immaterial modifications) to this Privacy Policy without telling you in advance. You can check the policy on our website from time to time to see if it’s been updated. There’s a version number at the bottom. We’ll increase that number every time we change this policy. If we make larger changes (material changes), we’ll let you know by email, using the email address specified in your account, and by posting a notice on the website. If you continue to use the game and/or the website after such a change, you agree to the new policy. If you don’t want to agree to the new policy, you can delete your account (see Your Rights and Choices, above), or stop using the website and the game.

Language

This Privacy Policy was written in English in the United States. To the extent that any translation of this Privacy Policy conflicts with the English version, the English version shall control.

How to Contact Us

If you have comments or questions concerns about this Privacy Policy or the privacy of your information, please email us at support@vocabsystems.com, or write to us at:

Vocabulary Systems, Inc.
5733 Hollister Ave. Suite 7
Goleta, CA 93117 USA

Version 1.5 (May 25, 2018; minor updates)
Version 1.4 (November 28, 2017)